Technical support
Emsiso offers the following technical support options:
- email
- typical response time within 3 days
- free of charge
- telephone call
- time slots between 08:00 – 10:00 and 14:00 – 15:00 (CET)
- call duration up to 15 min, if exceed meeting should be scheduled
- free of charge
- remote access support over TeamViewer (ver. 12) or Remote PC software
- session should be scheduled and confirmed ahead via email
- 60,00 €/h